Privacy Policy

Effective Date: June 1, 2026

Last Updated: June 1, 2026

Introduction

Last Updated: June 1, 2026

This Privacy Policy explains how White Stone Veterinary Consulting LLC, operating under the brand name PetFoodis.AI (“PetFoodis.AI,” “we,” “us,” or “our”), collects, uses, discloses, retains, and protects information when you access or use our website, software platform, veterinary nutrition formulation tools, AI-assisted chatbot features, subscription services, and related products and services (collectively, the “Service”).

By accessing or using the Service, you acknowledge that you have reviewed this Privacy Policy.

Scope of This Privacy Policy

This Privacy Policy applies to information collected through the Service from or about:

The Service is primarily designed for veterinary professionals and veterinary organizations to support veterinary nutrition workflows, including homemade diet formulation, patient profile management, nutrition-related analysis, case collaboration, and AI-assisted explanatory features.

This Privacy Policy does not apply to third-party websites, applications, or services that we do not own or control.

  • Veterinarians

  • Veterinary clinics, veterinary hospitals, and other veterinary organizations

  • Veterinary staff and other authorized clinic users

  • Pet owners whose information is submitted to the Service by a Customer or Authorized User

  • Veterinary patients and related case records

  • Prospective customers and website visitors; and

  • Other individuals who interact with the Service.

Definitions

For purposes of this Privacy Policy:

“Customer” means a veterinary clinic, veterinary hospital, veterinary organization, veterinarian, or other person or entity that registers for, purchases, subscribes to, or uses the Service.

“Authorized User” means an individual permitted by a Customer to access or use the Service under the Customer’s account, including veterinarians and authorized clinic staff.

“Clinic Account” means an organizational account associated with a veterinary clinic, hospital, or veterinary organization through which multiple Authorized Users may access the Service.

“Customer Data” means information, files, records, text, images, documents, prompts, communications, and other content submitted to, stored in, transmitted through, or generated in connection with a Customer’s use of the Service. Customer Data may include pet owner information, veterinary patient information, medical records, laboratory results, dietary histories, consultation notes, formulation inputs, generated outputs, chatbot history, and uploaded files.

“Personal Information” means information that identifies, relates to, describes, or can reasonably be linked with an identifiable individual, such as a veterinarian, veterinary staff member, clinic representative, or pet owner.

Information We Collect

We may collect the following categories of information, depending on how you interact with the Service.

1 Account and Contact Information

We may collect information used to create, manage, and communicate about user accounts, including:

  • Name

  • Email address

  • Phone number

  • Login credentials

  • Job title or professional role

  • Clinic or organization name

  • Business address

  • Account permissions

  • Subscription plan; and

  • Communication preferences.

2 Veterinary Professional and Clinic Information

For users accessing features intended for veterinary professionals or veterinary organizations, we may collect:

  • Veterinary license information

  • Licensing jurisdiction

  • Clinic affiliation

  • Professional title or credentials

  • Clinic business information

  • Organization administrator information; and

  • Verification status.

3 Pet Owner and Veterinary Patient Information

Customers and Authorized Users may submit information about pet owners and veterinary patients, including:

Customers and Authorized Users are responsible for ensuring that they are authorized to submit pet owner and veterinary patient information to the Service.

  • Pet owner name, email address, telephone number, or other contact information

  • Pet name or patient identifier

  • Species, breed, age, sex, reproductive status, and body weight

  • Body condition score or muscle condition score

  • Medical history

  • Diagnoses or suspected medical conditions

  • Laboratory test results

  • Medication and supplement information

  • Current or previous diets

  • Food preferences, allergies, or dietary restrictions

  • Veterinary consultation notes

  • Nutrition consultation information

  • Veterinary medical records

  • Uploaded PDFs, photographs, images, and documents; and

  • Other case-related information submitted by Customers or Authorized Users.

4 Formulation and AI-Assisted Feature Information

We may collect information submitted through our formulation tools and AI-assisted features, including:

  • Formulation requests

  • Patient-specific nutritional inputs

  • Ingredient selections

  • Nutritional targets

  • Generated homemade diet recipes

  • Nutritional calculations and reports

  • Chatbot questions and prompts

  • AI-assisted responses

  • User edits, feedback, and corrections; and

  • Case-related workflow history.

5 Subscription, Billing, and Payment Information

If a Customer purchases a paid subscription or other paid feature, we may collect:

We use Stripe as our payment processing provider. Stripe may collect and process payment card details and other payment-related information necessary to complete transactions, prevent fraud, manage recurring billing, and provide payment services.

PetFoodis.AI does not store full payment card numbers on its own servers unless expressly stated otherwise.

  • Billing name

  • Billing address

  • Subscription plan

  • Payment status

  • Invoice information

  • Transaction history

  • Refund history; and

  • Business or tax-related billing information, where applicable.

6 Technical, Device, and Usage Information

When you access or use the Service, we may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Approximate location derived from IP address

  • Pages, screens, or features accessed

  • Login and authentication activity

  • Usage events

  • Error logs

  • Security logs

  • Referring URLs

  • Cookie or similar technology identifiers; and

  • Dates and times of access.

7 Affiliate Link and Product Referral Information

Certain formulation recipes, nutrition reports, or related materials generated through the Service may include hyperlinks to third-party supplement products or other products that may be relevant to the applicable formulation.

Some of these hyperlinks may be affiliate links. When a user, pet owner, Customer, or other recipient interacts with an affiliate link, we or our affiliate partners may collect or receive information related to that interaction, including:

  • Other information reasonably necessary to verify referrals, prevent fraud, resolve disputes, and administer affiliate compensation.

  • Unless expressly disclosed otherwise, PetFoodis.AI does not receive full payment card information from purchases made through third-party affiliate links.

Purchases made through third-party product links are completed with the applicable third-party seller or merchant and are subject to that seller’s own privacy policy, terms, product information, and purchase conditions.

  • The affiliate link clicked

  • The date and time of the click

  • Referral identifiers, campaign identifiers, or tracking parameters

  • Browser type, device type, IP address, or similar technical information

  • The product page or merchant website visited

  • Whether a qualifying purchase or other eligible transaction occurred

  • Transaction attribution information

  • Commission or referral payment information; and

How We Use Information

We may use information for the following purposes.

1 Providing and Operating the Service

We use information to:

  • Create and manage accounts

  • Authenticate users

  • Administer Clinic Accounts

  • Manage user roles and access permissions

  • Verify professional eligibility where applicable

  • Create and maintain veterinary patient profiles

  • Provide veterinary nutrition formulation tools

  • Generate, display, and store recipes, reports, calculations, and related outputs

  • Provide AI-assisted chatbot and explanatory features

  • Process subscriptions and payments

  • Maintain account and case history; and

  • Provide customer support.

2 Supporting Veterinary Nutrition Workflows

We may use Customer Data to generate, revise, display, store, and retrieve nutrition-related outputs, including:

  • Homemade diet formulations

  • Ingredient-based recipes

  • Nutritional calculations

  • Patient-specific nutrition reports

  • Diet modification records

  • Explanatory comments

  • AI-assisted chatbot responses; and

  • Related workflow materials requested by Customers or Authorized Users.

3 Operating, Securing, and Improving the Service

We may use information to:

Where feasible, we use de-identified, anonymized, or aggregated information for analytics, quality assurance, product improvement, and development purposes.

  • Monitor Service availability and reliability

  • Troubleshoot errors

  • Diagnose technical issues

  • Detect fraud, misuse, unauthorized access, or security incidents

  • Protect accounts and the integrity of the Service

  • Evaluate feature performance

  • Conduct quality assurance

  • Improve user experience

  • Develop new or improved functionality

  • Maintain backups; and

  • Enforce our Terms of Use and other applicable agreements.

4 Communications

We may use contact information to:

  • Respond to support requests

  • Send account-related communications

  • Send billing, payment, or subscription notices

  • Provide security alerts

  • Notify users of material changes to the Service or our policies

  • Communicate regarding Clinic Account administration; and

  • Send marketing communications where permitted by law and consistent with user preferences.

5 Affiliate Link Administration and Commission Tracking

We may use affiliate link and product referral information to:

The inclusion of an affiliate link does not replace the veterinarian’s independent professional judgment regarding whether any supplement, product, dosage, or purchasing option is appropriate for a particular veterinary patient.

  • Identify whether a user or recipient accessed a third-party product through a link included in an Output

  • Attribute qualifying purchases or transactions to an affiliate link

  • Calculate, verify, receive, and reconcile commissions or other affiliate compensation

  • Monitor the operation and performance of affiliate links

  • Prevent fraud, misuse, duplicate attribution, or improper commission claims

  • Resolve transaction or commission disputes

  • Maintain accounting, tax, and financial records; and

  • Provide appropriate affiliate disclosures in Outputs or within the Service.

Customer Data and Uploaded Veterinary Records

Customers and Authorized Users may upload or submit veterinary medical records, laboratory reports, case summaries, consultation records, images, PDFs, dietary histories, and other patient-related information to the Service.

We process Customer Data only as reasonably necessary to:

  • We do not sell Customer Data, pet owner information, veterinary patient information, or uploaded veterinary medical records.

  • We do not use identifiable Customer Data or uploaded veterinary medical records for targeted advertising or cross-context behavioral advertising.

We do not authorize identifiable Customer Data submitted through the Service to be used to train or fine-tune general-purpose artificial intelligence or machine learning models unless the applicable Customer separately and expressly authorizes such use.

  • Provide the Service

  • Create or maintain patient profiles

  • Generate and display requested outputs

  • Support formulation workflows

  • Provide requested AI-assisted features

  • Maintain Customer account and case history

  • Enable permitted collaboration within a Clinic Account

  • Provide customer support

  • Troubleshoot errors

  • Secure and protect the Service

  • Comply with applicable law

  • Enforce our agreements; and

  • Improve the Service using de-identified, anonymized, or aggregated information where feasible.

Clinic Accounts and Sharing Within a Clinic

The Service may offer Clinic Accounts that allow multiple Authorized Users associated with the same veterinary clinic, hospital, or organization to access shared information.

For a Clinic Account:

  • Access may depend on the roles, permissions, or administrative settings available within the Service; and

  • The Customer is responsible for determining which individuals are authorized to access its Clinic Account and for promptly removing access when it is no longer appropriate.

Customers are responsible for ensuring that internal access to pet owner and veterinary patient information is consistent with applicable law, professional obligations, clinic policies, and any required authorizations.

  • Veterinary patient profiles associated with that Clinic Account may be accessible to Authorized Users of the same Clinic Account

  • Authorized Users may be able to view, create, revise, or use case information, uploaded records, formulation inputs, generated outputs, and related workflow materials associated with that Clinic Account

Automated Formulation and AI-Assisted Features

The Service may include both automated formulation functionality and AI-assisted functionality.

1 Automated Formulation Outputs

Certain recipe, nutritional calculation, and formulation outputs may be generated using proprietary software logic, calculation methods, nutritional databases, ingredient information, and formulation rules.

These formulation outputs may not be generated by artificial intelligence.

2 AI-Assisted Features Provided Through Google

Certain chatbot responses, explanations, summaries, educational comments, workflow assistance features, or similar functionality may use artificial intelligence services provided by Google.

When a user requests an AI-assisted feature, information necessary to produce the requested response may be transmitted to and processed by Google. Such information may include:

We use Google AI services to provide requested functionality, operate and troubleshoot relevant features, maintain security, and support service quality.

We do not authorize Google to use identifiable Customer Data submitted through the Service to train or fine-tune general-purpose artificial intelligence or machine learning models unless the applicable Customer separately and expressly authorizes such use.

  • User prompts or questions

  • Relevant veterinary patient information

  • Relevant formulation data

  • Relevant uploaded or entered case information; and

  • Generated content or related context necessary to provide the feature.

3 Veterinary Review Required

The Service is intended to support veterinary professionals and veterinary nutrition workflows. It does not replace independent veterinary judgment, diagnosis, treatment, prescription, monitoring, or the veterinarian-client-patient relationship.

Veterinarian users remain responsible for reviewing and approving formulation outputs, reports, AI-assisted responses, and related materials before relying on them clinically or sharing them with pet owners.

How We Disclose Information

We may disclose information in the following circumstances.

1 Service Providers

We may disclose information to vendors and service providers that assist us in operating the Service, including:

These service providers may process information only as necessary to perform services for us or as otherwise permitted by applicable law and applicable contractual terms.

  • Cloud hosting and infrastructure providers

  • Database and file storage providers

  • Authentication providers

  • Payment processors, including Stripe

  • AI technology providers, including Google

  • Email delivery providers

  • Customer support providers

  • Analytics and error monitoring providers

  • Security and fraud-prevention providers; and

  • Professional advisors where reasonably necessary.

2 Clinic Accounts and Authorized Users

Customer Data associated with a Clinic Account may be disclosed or made accessible to Authorized Users associated with that same Clinic Account, as described in Section 6.

This may include veterinary patient profiles, uploaded records, formulation inputs, generated outputs, chatbot records, and other case-related materials.

3 Pet Owners and Recipients Selected by Customers

Customers or Authorized Users may choose to export, download, print, email, or otherwise share recipes, formulation outputs, reports, or other materials with pet owners or other recipients.

Disclosures made independently by Customers or Authorized Users outside the Service are controlled by those Customers or Authorized Users and are not disclosures made by PetFoodis.AI.

4 Legal, Security, and Safety Reasons

We may disclose information where reasonably necessary to:

  • Comply with applicable law, regulation, subpoena, court order, or legal process

  • Respond to lawful governmental requests

  • Investigate fraud, unauthorized access, misuse, security incidents, or violations of our policies

  • Protect the rights, property, safety, and security of PetFoodis.AI, Customers, users, or others

  • Establish, exercise, or defend legal claims; or

  • Enforce our Terms of Use and other agreements.

5 Business Transfers

Information may be disclosed or transferred in connection with a merger, acquisition, financing, corporate restructuring, bankruptcy, sale of assets, or similar business transaction.

Any successor organization will be required to handle Personal Information in accordance with applicable law and any commitments applicable at the time of transfer, unless legally permitted notice and choice are provided.

6 Affiliate Networks, Merchants, and Product Sellers

We may disclose or make available limited information relating to affiliate link interactions to third-party merchants, affiliate networks, tracking providers, or related commercial partners for purposes of operating the affiliate program, including:

Information disclosed for these purposes may include referral identifiers, link or campaign identifiers, click information, transaction attribution information, technical information associated with the interaction, and commission-related information.

Third-party merchants and affiliate networks may independently collect information when a user visits their website or completes a purchase. Their collection and use of information are governed by their own privacy policies and terms.

PetFoodis.AI does not control the privacy practices, product information, pricing, availability, shipping practices, or transaction processes of third-party merchants or affiliate partners.

  • Processing an affiliate link redirect

  • Attributing a qualifying purchase or transaction

  • Calculating or verifying commissions

  • Preventing fraud or improper attribution

  • Maintaining transaction and commission records; and

  • Resolving disputes relating to affiliate purchases or payments.

No Sale or Sharing for Cross-Context Behavioral Advertising

We do not sell Personal Information, Customer Data, veterinary patient information, pet owner information, or uploaded veterinary medical records.

We do not share Personal Information for cross-context behavioral advertising.

We do not use identifiable veterinary patient information, pet owner information, or uploaded veterinary medical records for third-party advertising purposes.

Certain Outputs may include affiliate links to third-party supplement products or other products. If a user or recipient interacts with an affiliate link or completes a qualifying purchase, we may receive a commission or other compensation from the applicable merchant, affiliate network, or commercial partner.

Information processed in connection with affiliate links is used for referral attribution, commission administration, fraud prevention, accounting, dispute resolution, and related operational purposes. Our receipt of affiliate compensation does not mean that we sell Personal Information or share Personal Information for cross-context behavioral advertising.

If our affiliate practices change in a manner that constitutes a sale of Personal Information or sharing of Personal Information for cross-context behavioral advertising under applicable law, we will update this Privacy Policy and provide any legally required notices, opt-out mechanisms, or other choices before implementing the applicable practice.

Cookies, Similar Technologies, and Affiliate Tracking

We may use cookies, local storage, pixels, referral identifiers, tracking parameters, and similar technologies to:

Affiliate links may contain referral identifiers or tracking parameters that enable a third-party merchant or affiliate network to determine that a visitor accessed a product through a link provided in an Output or through the Service.

When a recipient follows an affiliate link, the applicable third-party merchant or affiliate network may use cookies or similar technologies on its own website in accordance with its own privacy policy and terms.

You may control certain cookies through your browser settings or other available controls. Disabling cookies or similar technologies may prevent some parts of the Service from functioning properly and may prevent an affiliate purchase from being attributed to PetFoodis.AI.

  • Keep users signed in

  • Authenticate accounts

  • Remember user preferences

  • Operate account functionality

  • Analyze Service usage and performance

  • Diagnose errors

  • Detect security threats

  • Prevent misuse

  • Improve the Service

  • Identify interactions with affiliate links

  • Attribute qualifying purchases or transactions to affiliate links

  • Verify or reconcile affiliate commissions; and

  • Prevent fraud or improper referral attribution.

Data Retention and Deletion

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law, necessary for security purposes, or needed to establish, exercise, or defend legal claims.

Our general retention periods are as follows:

For the duration of the active account and for up to 30 days after account termination, unless longer retention is required for billing, legal, security, fraud-prevention, or dispute-resolution purposes

Veterinary patient information, pet owner information, uploaded veterinary medical records, formulation inputs, generated outputs, case history, and chatbot records

Maintained while the Customer account remains active unless deleted by the Customer; following account termination, available for export for up to 30 days and then deleted from active systems

Backup copies of deleted Customer Data

Deleted or overwritten through ordinary backup cycles within up to 90 days after deletion from active systems, unless preservation is required by law, legal hold, fraud investigation, or security incident investigation

Billing, invoice, subscription, payment, refund, and transaction records

Up to 7 years after the applicable transaction or termination of the Customer relationship

Customer support, contractual, authorization, and consent-related records

Up to 3 years after resolution of the matter or termination of the Customer relationship, unless longer retention is reasonably necessary

Login, access, security, and system error logs

Up to 12 months, unless longer retention is necessary to investigate security incidents, fraud, misuse, or legal claims

Privacy rights request records

At least 24 months where required by applicable law

Affiliate link interaction, referral attribution, commission, and related transaction records

Click-level operational data may be retained for up to 12 months unless longer retention is reasonably necessary for fraud prevention, dispute resolution, or legal claims; commission, payment, accounting, and tax-related records may be retained for up to 7 years after the applicable transaction

  • Category of Information

  • General Retention Period

  • Account, user profile, professional verification, and clinic information

1 Data Maintained During an Active Account

While a Customer account remains active, veterinary patient profiles, pet owner information, uploaded records, formulation history, generated outputs, and chatbot records may remain available within the Service until deleted by the Customer or an Authorized User with appropriate permissions.

2 Individual Case Deletion

Where the Service provides deletion functionality, Customers or properly authorized users may delete individual patient profiles, case records, uploaded files, formulation histories, generated outputs, or chatbot histories.

Following a valid deletion request or user-initiated deletion:

Backup copies may remain in protected backup systems for up to 90 days before being deleted or overwritten through ordinary backup cycles; and

Deleted identifiable Customer Data will not be reused for new product development, AI model training, or unrelated analytics following processing of the deletion request, except where retention is legally permitted or required.

  • The deleted information will no longer be available through the active user interface once deletion is processed

  • The applicable information will be deleted from active systems within a reasonable period, generally no later than 30 days after deletion is initiated

3 Account Termination and Data Export

If a Customer terminates its account or subscription:

After the 30-day export period, we may delete veterinary patient information, pet owner information, uploaded records, formulation inputs, generated outputs, case history, and chatbot records from active systems; and

Deleted Customer Data may remain in protected backup systems for up to 90 days before being deleted or overwritten through ordinary backup cycles.

Customers are responsible for exporting and retaining any information needed for patient care, continuity of service, professional compliance, billing, dispute resolution, or legal recordkeeping before the export period expires.

  • The Customer will have up to 30 days following termination to export available Customer Data

  • During the export period, access may be limited to retrieval or export functionality, depending on the applicable account status

4 Limited Retention After Deletion or Termination

Notwithstanding the deletion periods above, we may retain limited information where reasonably necessary to:

  • Comply with applicable law

  • Maintain payment, billing, tax, invoice, or transaction records

  • Document privacy rights requests

  • Investigate security incidents, misuse, or fraud

  • Enforce our agreements

  • Maintain records subject to a legal hold; or

  • Establish, exercise, or defend legal claims.

5 Veterinary Medical Record Responsibility

The Service is designed as a veterinary nutrition workflow and formulation support tool.

PetFoodis.AI is not intended to serve as a Customer’s sole or official veterinary medical record retention system.

Customers are responsible for maintaining independent copies of veterinary medical records, recipes, reports, communications, and other documentation required by applicable law, professional standards, licensing obligations, or clinic policy.

Deletion, termination, suspension, or expiration of a PetFoodis.AI account does not relieve a Customer of its independent veterinary medical recordkeeping obligations.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

These measures may include, where appropriate:

Customers and Authorized Users are responsible for maintaining the confidentiality of their login credentials, restricting access to authorized individuals, managing Clinic Account permissions, and promptly notifying us of suspected unauthorized access or security incidents involving their accounts.

  • Access controls

  • Authentication protections

  • Encryption in transit and/or at rest

  • Role-based access controls

  • Logging and monitoring

  • Backup procedures

  • Vendor management

  • Security incident response procedures; and

  • Measures designed to restrict unauthorized access to Clinic Account information.

  • However, no method of electronic transmission or storage can guarantee absolute security.

Privacy Rights and Choices

Depending on your place of residence and applicable law, you may have the right to:

  • Email: petfoodisai@gmail.comMailing Address:White Stone Veterinary Consulting LLC52 CapricornIrvine, CA 92618United States

  • We may need to verify your identity or authority before completing a request.

If your Personal Information was submitted to the Service by a veterinary clinic, veterinary hospital, veterinarian, or other Customer, that Customer may control the relevant case record and may have independent professional or legal recordkeeping obligations. In such circumstances, we may refer your request to the applicable Customer or coordinate with the Customer as appropriate.

  • Request access to Personal Information we maintain about you

  • Request correction of inaccurate Personal Information

  • Request deletion of certain Personal Information

  • Request information about our collection, use, or disclosure of Personal Information

  • Request a portable copy of certain Personal Information

  • Opt out of certain marketing communications

  • Opt out of sale or sharing of Personal Information, where applicable

  • Limit certain uses or disclosures of sensitive Personal Information, where applicable; and

  • Exercise other privacy rights provided by applicable law.

  • To submit a privacy request, contact us at:

California Privacy Notice

This section applies to California residents to the extent required by applicable California privacy law.

1 Categories of Personal Information We May Collect

Depending on how individuals interact with the Service, we may collect the following categories of Personal Information:

  • Pet owner contact information, case communications, uploaded veterinary records containing personal information

  • Supporting Customer-requested veterinary nutrition workflows

  • Inferences or workflow information

  • User-selected preferences, workflow history, feature usage patterns

  • Service functionality, quality assurance, and improvement

  • Internet or electronic activity information relating to affiliate links

  • Affiliate link clicks, referral identifiers, campaign identifiers, browser or device information, IP address, product page visited

  • Operating affiliate links, attributing transactions, preventing fraud, verifying commissions

  • Commercial information relating to affiliate purchases

  • Qualifying purchase attribution, merchant transaction confirmation, commission status or commission amount

  • Commission administration, accounting, dispute resolution, financial recordkeeping

  • Category

  • Examples

  • Business or Commercial Purposes

  • Identifiers

  • Name, email address, account identifier, IP address

  • Account creation, authentication, communication, security

  • Customer records information

  • Business contact information, billing address, payment-related information

  • Subscription management, billing, support

  • Professional information

  • Veterinary credentials, licensing jurisdiction, clinic affiliation, professional title

  • Eligibility verification, account administration

  • Commercial information

  • Subscription plan, invoices, payment status, transaction history

  • Billing, payment processing, account management

  • Internet or electronic activity information

  • Browser information, login history, usage events, error logs

  • Security, troubleshooting, analytics, service improvement

  • Sensitive information, where submitted or applicable

  • Login credentials; contents of communications; pet owner information contained in case records

  • Authentication and delivery of requested Service features

  • Customer-submitted case information linked to individuals

2 Sources of Personal Information

We may collect Personal Information from:

  • Individuals who create or use accounts

  • Customers and Authorized Users

  • Veterinary clinics, hospitals, or organizations

  • Pet owners whose information is submitted by Customers or Authorized Users

  • Payment processors, including Stripe

  • Service providers supporting authentication, security, analytics, or technical operations; and

  • Automatically collected technical information when individuals use the Service.

  • Affiliate networks

  • Third-party merchants or product sellers

  • Tracking or referral technology providers; and

  • Users or recipients who interact with affiliate links included in an Output or within the Service.

3 Purposes of Collection and Disclosure

We collect, use, and disclose Personal Information for the purposes described in this Privacy Policy, including:

  • Providing and administering the Service

  • Managing Clinic Accounts and Authorized User access

  • Supporting veterinary nutrition workflows

  • Providing AI-assisted functionality

  • Processing payments and subscriptions

  • Providing customer support

  • Maintaining security and detecting misuse

  • Troubleshooting and improving the Service

  • Complying with applicable law; and

  • Enforcing our agreements.

  • We may also collect, use, and disclose Personal Information for purposes of:

  • Operating affiliate links

  • Tracking qualifying referrals or purchases

  • Receiving and reconciling affiliate commissions

  • Preventing fraudulent or improper attribution

  • Maintaining accounting and tax records; and

  • Resolving affiliate transaction or commission disputes.

4 Sale and Sharing

We do not sell Personal Information.

We do not share Personal Information for cross-context behavioral advertising.

Our use of affiliate links may involve disclosure of limited link interaction, referral attribution, technical, or transaction-related information to affiliate networks, merchants, or tracking providers for the purpose of processing referrals, confirming qualifying purchases, administering commissions, preventing fraud, and maintaining related records.

We do not authorize affiliate partners to use identifiable veterinary patient information, pet owner information contained in Customer Data, or uploaded veterinary medical records for targeted advertising or cross-context behavioral advertising.

5 California Privacy Rights

Subject to applicable law and any applicable exceptions, California residents may have the right to:

Email: petfoodisai@gmail.comMailing Address:White Stone Veterinary Consulting LLC52 CapricornIrvine, CA 92618United States

Authorized agents may submit requests on behalf of California residents where permitted by applicable law. We may require documentation verifying the agent’s authority and may separately verify the identity of the individual making the request.

  • Know the categories and specific pieces of Personal Information collected about them

  • Know the categories of sources, purposes, and recipients of Personal Information

  • Request deletion of Personal Information

  • Request correction of inaccurate Personal Information

  • Opt out of sale or sharing of Personal Information

  • Limit certain uses or disclosures of sensitive Personal Information, where applicable; and

  • Not receive discriminatory treatment for exercising applicable privacy rights.

  • Requests may be submitted by contacting us at:

Third-Party Services

The Service may use or integrate with third-party providers to operate certain features.

1 Stripe

We use Stripe to process payments, manage recurring billing, maintain payment status information, and support transaction-related functionality.

Payment information submitted in connection with a transaction may be processed by Stripe in accordance with Stripe’s applicable privacy practices and terms.

2 Google

We use Google as an AI technology provider for certain AI-assisted features of the Service.

When a user requests an AI-assisted feature, information reasonably necessary to provide that feature may be transmitted to and processed by Google, as described in Section 7.

Customers and Authorized Users should avoid submitting information that is not reasonably necessary for the requested feature.

3 Affiliate Networks and Third-Party Merchants

Certain Outputs may include affiliate links to supplement products or other third-party products.

If a Customer, pet owner, or other recipient clicks an affiliate link or makes a qualifying purchase through that link, White Stone Nutrition LLC, operating as PetFoodis.AI, may receive a commission or other financial compensation from the applicable merchant, affiliate network, or commercial partner.

Affiliate networks and third-party merchants may collect or process information relating to link clicks, referral identifiers, device or browser information, purchase attribution, qualifying transactions, and commission administration.

Purchases made through affiliate links are completed with the applicable third-party merchant. PetFoodis.AI is not the seller, manufacturer, distributor, pharmacy, or dispensing provider of a third-party supplement product unless expressly stated otherwise.

PetFoodis.AI does not control and is not responsible for the independent privacy practices, product information, pricing, availability, labeling, safety claims, shipping terms, return policies, or transaction practices of third-party merchants or affiliate networks.

Before completing a purchase through an affiliate link, users and recipients should review the applicable third-party merchant’s privacy policy, terms, and product information.

4 Other Providers

We may use other providers for infrastructure, authentication, file storage, email delivery, analytics, error monitoring, security, customer support, or other operational purposes.

We are not responsible for the independent privacy practices of third-party services outside our control.

Plan-Related Information and Output Usage

We may collect and maintain information concerning a Customer’s subscription plan, account entitlements, feature access, billing status, and permitted use of Service outputs.

Rules regarding commercial use, resale, redistribution, watermarks, and permitted delivery of generated outputs are governed by our Terms of Use and the applicable subscription plan.

In particular, outputs generated under a free plan may be subject to restrictions on sale or commercial use as provided in our Terms of Use.

Children’s Privacy

The Service is not directed to children under 13 years of age, and we do not knowingly collect Personal Information directly from children under 13.

If we learn that we have collected Personal Information directly from a child under 13 without legally required consent, we will take reasonable steps to delete that information.

International Users

The Service is operated from the United States.

If you access or use the Service from outside the United States, you understand that information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate.

Privacy and data protection laws in those jurisdictions may differ from those in your country or region.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Service, technology, legal requirements, or privacy practices.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this document.

If we make material changes, we may provide additional notice through the Service, by email, through a website notice, or by another appropriate method.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

  • White Stone Veterinary Consulting LLCOperating as PetFoodis.AI52 CapricornIrvine, CA 92618United States

  • Email: petfoodisai@gmail.com

If you have questions about this Privacy Policy, contact us at petfoodisai@gmail.com.